Bell Attendants greet guests and assist them with their luggage, accompanying them to their rooms and explaining the features of the suites. They may deliver messages and packages to guests and help with the upkeep of the lobby area. 

The duties of this position include, but are not limited to: 

•  Greeting arriving and departing guests and providing gracious, attentive, and friendly service.
• Retrieving, delivering, and storing guests’ luggage. 
• Accompanying guests to their rooms, explaining the in-room features. 
• Delivering messages, faxes and packages to guests.
• Assisting with the upkeep of the front entrance and lobby area and assisting with snow removal at the front entrance when required. 
• Assisting the events & banquet staff when required.
• Assisting at the café and gift shop during peak times. 
• Assisting front desk with check-ins and check-outs and basic reservation requests when required. 
• Assisting the front desk and concierge desk in answering guests’ inquiries regarding the hotel, local amenities, and providing directions during peak times. 
• Assisting concierge in sharing local area knowledge with guests and assisting with simple tour booking requests when required. 
• Bell Attendants must be able to work on their feet for long periods of time and have the ability to list, carry, push, pull, and place objects weighing up to 35 kg as part of the job.

Bell Attendants are required to have excellent interpersonal, communication, and customer service skills, and a pleasant manner when dealing with customers’ issues or concerns.

The successful candidate must be willing to work a mix of day, evening, and weekend shifts, depending upon the schedule. 

Salary: $18.50 per hour
Job types: Part-time, Full-time